Use ChIP CH6045 Shop ATD
Presented by: Michelle Nelson
Tuesday, November 21, 2017
ALLETE/Minnesota Power, 30 West Superior Street, Duluth
1st Floor - Room 140
Networking and Lunch 11:30 am - 12:00 pmProgram 12:00 - 1:00 pm
Cost: $20.00 for Members $30.00 for Non-members $10.00 for Students
Participants will learn the granular details that lead to, create and escalate conflict. How verbal interventions, connecting with people and stress management are key strategies to avoid unhealthy conflict. This presentation can be applied in the just about any setting where people are working with people. It is fun, reflective and engaging.
About the presenter:
Michelle has over 20 years of experience in behavior and crisis management. She is an associate level instructor of the Crisis Prevention Institute and certified in Life Space Crisis Intervention. In addition to her counseling and leadership skills she is well versed in team, program, and organizational development.
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